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Support
Frequently asked questions
Is there a minimum order quantity (MOQ)?+
MOQ depends on the product line and destination market. Share your target market and expected volume in the form above, and our team will provide the applicable terms.
What is your typical lead time?+
Lead time varies by order size and product mix. We confirm an estimated production and shipping schedule together with your quotation.
Do you provide samples?+
Samples can be arranged for qualified distribution partners. Please note your products of interest in the inquiry so we can prepare a suitable set.
Do you support OEM or private label?+
OEM and private-label programs are available for eligible partners. Describe your requirements in your message and we will follow up with options.
Can you provide certification documents (CE, ISO 13485)?+
Yes. We provide product and quality documentation to support market registration and distribution. Select “Certification & docs” above to request specific documents.